Server Administrator

A leading design and marketing agency is looking for a Part-Time Server Administrator who can blend technical expertise with proactive problem-solving to ensure the reliability and efficiency of their IT infrastructure.

Location:
Remote (Work from Home), 16 to 24 hours per week OR 2 or 3 full eight-hour days (EST)

Key Responsibilities

• Monitor & Maintain Server Health:
  Proactively check server performance, disk space, and resource utilization to ensure optimal operation.

• Perform Regular Software & Security Updates:
  Schedule and apply operating system, server application, and security patches promptly to maintain a secure and stable environment.

• Maintain WordPress Instances:
  Ensure WordPress core software and plugins are kept up to date across managed sites, addressing any compatibility issues that arise.

• Manage User Accounts & Permissions:
  Create, modify, and disable user accounts and manage access rights according to security policies.

• Troubleshoot & Resolve Server & Website Issues:
  Diagnose and resolve hardware, software, network-related server problems, and website-specific issues (including those related to hacks or malware) in a timely manner.

• Implement & Monitor Backup Procedures:
  Ensure regular data backups are successfully completed and perform test restores as needed.

• Enhance & Monitor Security Posture:
  Assist in implementing and monitoring security measures, including firewalls, antivirus, malware scanners, and intrusion detection systems; respond to security alerts.

• Document System Configurations & Procedures:
  Maintain accurate and up-to-date documentation of server configurations, security protocols, incident responses, and issue resolutions.

Qualifications

• Minimum 2-3 years of experience in Server Administration, with a focus on cloud environments and security.

• Proficiency with AWS services, specifically including S3 (Simple Storage Service) for storage management and Route 53 for DNS management.

• Experience managing servers on DigitalOcean.

• Strong understanding and hands-on experience with the Ubuntu Linux distribution.

• Demonstrated ability to transfer websites (migrate sites between servers/platforms).

• Familiarity with MySQL database administration and management.

• Experience using RunCloud.io for server management and deployment is highly desirable.

• Proven experience in handling hacked/compromised websites, including identification, cleanup, and preventative measures.

• Ability to configure and manage server-side malware scanning tools and implement remediation procedures.

• Knowledge of WordPress (installation, configuration, troubleshooting, security hardening) is a significant plus.

• Understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs) and security best practices.

What Success Looks Like

• Attendance/Punctuality:
  Consistently able to work agreed-upon part-time hours, potentially including some overlap with USA-based business hours for critical tasks or team collaboration. Responsive during scheduled hours.

• Communicate Clearly:
  Fluent in English and able to communicate clearly and concisely, both verbally and in writing, especially when detailing technical issues, security incidents, and proposed solutions.

• Organizational Support:
  Learn and adopt agency/company policies and procedures quickly, especially as it relates to IT support ticketing, change management, security protocols, and client communication.

• Teamwork & Independence:
  Work effectively as part of a collaborative team, sharing knowledge and assisting colleagues, while also capable of working independently, taking initiative, and managing tasks with minimal supervision.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets