People Operations Generalist

Team OMG

OrderMyGear (OMG) is the market-leading technology for promotional product distributors, apparel decorators, team dealers, and suppliers to sell branded merchandise across channels. OMG continues to push boundaries, shaping the future of group online commerce. We approach challenges as opportunities and continue building a Team of OMG’ers who work hard, welcome change, and live out our Magic.

So come join us at OMG! You can play a pivotal role in this rapidly changing industry as we scale our platform and improve the eCommerce experience for our clients and their customers.

Our Magic

TEAM IS EVERYTHING

We Invest in Each Other

We Create Solutions

We Enjoy the Ride

EMBRACE IT. OWN IT. ALL IN.

People Operations @ OMG

We are seeking a detail-oriented, process-driven, and analytics-focused People Operations Generalist to join our growing team. This role will support and help improve core HR operations, including onboarding, offboarding, compliance, payroll and benefits, and system administration, while also contributing to full-cycle recruiting. 

As we scale, you will play a key role in helping build systems that grow with us, like streamlining workflows, reducing manual work, and identifying opportunities to leverage automation or AI-powered tools to drive smarter people operations. If you're energized by optimizing systems and delivering a seamless experience for both employees and candidates, this role may be a great fit for you. 

The right candidate is someone who values efficiency, improves how work gets done, and keeps things moving with accuracy and speed, whether managing system updates or driving candidate flow. Just as important, they are a collaborative teammate who works well across functions at all levels and builds trust through reliability, thoughtfulness, and follow-through. 

This is a hybrid role that will require in-office work based in Dallas, Texas.

Day in the Life

People Operations (focus: 60%)

• Maintain accurate data across all HR systems, e.g., HRIS, payroll, benefits 
• Serve as the first point of contact for questions about benefits, payroll, and HRIS systems
• Manage HR systems and workflows, and help launch new tools with a solutions-focused approach
• Partner with Accounting and our MSP to support payroll processing, audits, and reporting
• Ensure compliance with federal, state, and local laws
• Administer benefits, manage eligibility and open enrollment, and support OMG’er inquiries
• Manage and contribute to key OMG’er lifecycle processes, e.g., onboarding, offboarding, compliance
• Keep internal documentation and knowledge bases up to date
• Maintain and coordinate the HR calendar, e.g., audits, policy updates
• Support compliance training and development initiatives by tracking completions and coordinating rollouts
• Stay current on employment law, HR tech, and compliance trends
• Identify opportunities to improve workflows through automation or AI-supported solutions in partnership with the People team

Talent Acquisition (focus: 40%)

• Manage end-to-end interview coordination, scheduling, and candidate communications
• Post jobs, maintain ATS pipelines, and drive applicant flow
• Conduct background checks and employment verifications
• Support hiring managers with role kickoffs, scorecards, and structured hiring processes
• Track recruiting metrics and maintain clean data
• Deliver a consistent, high-touch candidate and onboarding experience

Must Haves

• 2-3 years of proven experience in a People Ops, HR Generalist, or similar HR support role
• Strong working knowledge of HR systems and tools
• Experience supporting payroll, benefits, and compliance processes
• Solid understanding of U.S. labor laws and HR best practices
• Experience managing or supporting full-cycle recruiting, including ATS management, interview coordination, and candidate communication and experience
• A team-first mindset that builds trust across the organization and approaches work with curiosity and humility
• Excellent organization and time management skills
• High integrity and discretion when handling confidential information
• Clear and effective communication and interpersonal skills
• Proficient with Google Workspace and/or Microsoft Office
• Bachelor’s degree in HR, Business, or related field preferred
• Experience in the software or high-growth tech industry preferred
• SHRM-CP or PHR is a plus
• Experience working with modern HR tech stacks, including AI-enabled or automated tools, is a plus
• U.S. Citizen or Permanent Resident status required
• Visa Sponsorship is not available

OrderMyGear provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

A Few of the Perks

• Competitive benefits & PTO
• 401(k) with employer match
• Paid parental leave
• Wholesale discount to name brands
• In-office benefits:
• Catered lunches & breakfasts
• Company happy hours and outings
• Casual office atmosphere & one block from Deep Ellum
• Fully stocked kitchen
• Commuter benefits