Marketplace Associate Manager

About Niagen Bioscience

Niagen Bioscience (NASDAQ:NAGE), the parent company of ChromaDex, is a global bioscience company dedicated to advancing NAD+ research and healthy-aging science. Our scientists partner with leading universities and research institutions worldwide to discover, develop, and create solutions that help people age better. Our flagship ingredient, Niagen®, a patented form of nicotinamide riboside, is one of the world's most extensively researched and validated NAD+ precursors, backed by 35+ human clinical trials and 400+ peer-reviewed studies.

We offer two product brands: Tru Niagen®, a daily supplement clinically proven to increase NAD+ levels; and Niagen® Plus, our premium pharmaceutical-grade NAD+ therapy brand featuring Niagen™ IV and injectables.

As pioneers in NAD+ technology, Niagen Bioscience and ChromaDex continue to set the Gold Standard in scientific rigor, quality, safety, and transparency through our commitment to excellence, innovation, and integrity. We have two locations in California (Tustin, CA and Westwood, CA) and a premier research laboratory in Longmont, CO.

Our C.H.E. (pronounced chi)

We enjoy working with like-minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

Character – A positive attitude, commitment to success, and strong ethics.

Horsepower – Good judgment, creative problem-solving, and a strong work ethic.

Experience – Functional knowledge and skills to perform efficiently.

If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale!

What we Offer:

A competitive salary, affordable health benefits, company sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities and a flexible/hybrid work environment. 

About the Role:

The Marketplace Associate Manager plays a critical role in optimizing and growing Tru Niagen’s presence across global e-commerce platforms, including Amazon, Walmart, and other key marketplaces. This role combines operational execution with strategic support, offering increased ownership of daily marketplace functions, campaign execution, and performance analysis.

Operating with a global scope, the Associate Manager leads cross-regional campaign execution, supports advertising strategy, and drives marketplace sales optimization. By bridging the gap between tactical execution and strategic planning, this role contributes directly to business growth through advertising leadership, promotional coordination, and global marketplace operations.

Core Expectations:

International Sales & Performance Optimization

• Plan and execute end-to-end marketplace sales strategies including pricing, promotions, advertising initiatives and coordinate major global events (Prime Day, Black Friday, Singles’ Day) to drive revenue growth

• Analyze performance metrics (sales, conversion rates, customer engagement) and conduct competitive pricing and positioning analyses to uncover optimization opportunities and inform strategic decisions

Advertising & Creative Support

• Oversee the full-funnel advertising strategy with our agency, leading creative planning and briefing across global markets and coordinating with internal and external teams to deliver campaign assets on schedule

• Monitor and analyze ad performance to optimize spend and ROI, ensuring all advertising initiatives are aligned with sales objectives and key promotional timelines

Inventory & Supply Chain Coordination

• Collaborate with supply chain and fulfillment teams to maintain optimal inventory levels across platforms anticipating and mitigating risks of stockouts, overstocking, and fulfillment delays

• Support demand planning efforts by analyzing sales trends and promotional impacts to deliver accurate forecasts and align inventory strategy with marketplace activities

Content & Brand Optimization

• Lead the optimization of product listings for SEO and conversion, driving best practices and overseeing the creation of A+ content, videos, and enhanced brand assets in partnership with creative teams

• Ensure every listing consistently reflects brand guidelines and meets all regulatory requirements, maintaining compliance and quality across all marketplaces

Compliance & Risk Management

• Track evolving marketplace policies and regulatory requirements partnering with legal teams to ensure all activities and listings remain fully compliant

• Proactively identify and remove counterfeit and unauthorized listings safeguarding brand integrity and protecting customers

Cross-Functional Collaboration

• Act as the primary cross-functional liaison coordinating between marketplace teams, marketing, supply chain, finance, legal, and external B2B partners to optimize global marketplace performance

• Deliver actionable insights and comprehensive performance reports to senior leadership, enabling data driven decisions and continuous improvement

Qualifications and Success Factors:

• Bachelor’s degree in business, Marketing, E-commerce, or a related field

• 2-4 years of experience in e-commerce, digital marketing, or marketplace operations (Amazon International Seller Central, Walmart Marketplace, Target+ preferred)

• Strong analytical and reporting skills with a focus on marketplace KPIs

• Hands-on experience with SEO, digital advertising, and listing optimization

• Ability to lead projects and campaigns while coordinating across departments

• Experience working with advertising agencies and creative teams

• Proficiency in Microsoft Excel, Google Analytics, and e-commerce tools like Helium 10 or Jungle Scout

Competencies & Skills

• Excellent communication and organizational skills

• Proficiency in Microsoft Excel, Google Analytics, and e-commerce tools like Helium 10 or Jungle Scout

We are an equal opportunity employer that operates with an emphasis that People Matter.  We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.