Concierge

Dealership:

Mercedes-Benz of Jackson has a Rare Opening for a Customer Service Professional

If You're Starting Out or Looking to Make a Career Change This is a Great Opportunity to Join a Fortune 500 Company

Mercedes-Benz of Jackson has an opening for a Concierge to enhance the car-shopping and buying experience of their customers. This is an important role that is responsable for ensuring that customers are delighted with their experience at Mercedes-Benz of Jackson. If you like cars and making people happy, automotive retail might be perfect for you! 

Mercedes-Benz of Jackson is one of over 350 Lithia & Driveway dealerships nationwide.  Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 500 company. With dealerships in 29 states we can offer the right career path for you! 

Concierge Responsibilities:

• Support sales representatives before, during and after the sale with focus on the customer product experience
• Demonstrate key technologies and explain benefits to customers
• Troubleshoot any customer needs or concerns with tech support
• Assist in test-drives to explain technologies and features of vehicle to customer
• Use technologies with demonstration software, including video product presenter to showcase vehicle configuration

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Qualifications:

• Experience working in product specialist role preferred
• Previous experience working in an automotive retail setting
• Excellent communication skills both written and oral
• Outstanding customer service skills
• Acceptable driving record and a valid driver's license in your state of residence ​

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.