Product Owner - Hybrid

ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.

For more information, visit www.isaacinstruments.com.

As a Platform Manager, you are responsible for driving product success and ensuring that the team delivers value to clients efficiently. This requires a deep understanding of client needs, the ability to communicate effectively across teams, and a strategic mindset to drive product vision.

Responsibilities

• Address the problem stories defined by the Product Managers and collaborate with UI/UX and Technical teams to develop the solution
• Collaborate with UI/UX to define a solution that is user-friendly and intuitive for the end-user
• Review the solution with the PM, before development to ensure it addresses the target problem of the persona
• Update and train the solution experts on the new features (train the trainer)
• Communicate Release notes and specific launch or end dates to the teams
• Attend meetings with the development teams (Scrum or others) to assist the team building the best solution
• Create, refine, and prioritize the product backlog based on customer feedback, business value, and technical feasibility
• Write clear and concise user stories and acceptance criteria
• Act as the primary point of contact for the development team, providing clarification on requirements and resolving any issues that arise
• Participate in sprint planning, reviews, and retrospectives to ensure alignment and continuous improvement
• Engage with customers to gather feedback on product features and performance
• Conduct user testing and validation to ensure that products meet user needs and expectations
• Monitor product performance through analytics and user feedback to identify areas for improvement
• Attend some customer meetings with the PMs to learn about the market
• Sit down with the PM to establish the release plan. Stay involve when discussions are needed
• Work closely with stakeholders, including clients, sales, marketing, and technology teams, to gather requirements and ensure alignment with business objectives
• Facilitate discussions and workshops to gather feedback and validate ideas
• Report on product progress and metrics to stakeholders, ensuring transparency and accountability.

• University degree in a relevant field combined with at least five (5) years of experience as a Product Owner
• Proven experience in responsive design concepts
• Experience working in an Agile organization
• Hands-on experience managing all stages of the product life cycle
• Technical background with knowledge of software development, web and /or mobile technologies
• Proven ability to translate non-technical information into a technical level of detail that developers can work with
• Strong time management and prioritization skills to realize maximum value
• Full proficiency in French and English (reason: External clientele & complexity)
• Strong interpersonal skills to collaborate with teams and stakeholders with the ability to influence and convince
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights
• High accuracy and attention to detail in data management and reporting.

Assets

• Experience working for a fast growth SaaS company, an asset

Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

• varied career opportunities
• a stimulating work environment focused on innovation
• enthusiastic and collaborative teams
• competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.
• various social activities and free snacks and coffee every day.