Fitness Service Manager

Job Description

Gold’s Gym SoCal and its associated clubs are on an exciting growth trajectory and seek a driven Fitness Service Manager to lead our team in delivering exceptional service and driving revenue through sales expertise. As a vital part of our team, you'll harness your deep understanding of our products and programs to foster a community dedicated to health, productivity, and enjoyment. We're ready to challenge your abilities and celebrate your successes. Here's why joining us is a rewarding opportunity:

Benefits of Being a Gold’s Gym Employee:

• Engage in a vibrant work environment surrounded by amazing individuals.
• Unlock bonus and commission opportunities based on your sales performance.
• Enjoy a comprehensive benefits package, including a John Hancock 401k and Aflac Supplemental Insurance Options.
• Receive free gym memberships and discounts.
• Explore opportunities for growth within our organization.

We're Looking for Talented Individuals Who:

• Possess a positive, outgoing attitude.
• Are passionate about delivering excellence to our members.
• Thrive in a fast-paced, goal-oriented environment without compromising service quality.
• Bring experience in the fitness industry and a performance-driven mindset.
• Demonstrate honesty, integrity, and a commitment to learning and growth.

Your Responsibilities Will Include:

• Encouraging members to take advantage of our diverse fitness offerings and inspiring team members to do the same.
• Building and leading a high-performing membership team aligned with company initiatives.
• Ensuring project and department milestones are met within approved budgets.
• Enforcing club rules and policies while promoting proper procedures.
• Providing feedback to the General Manager on performance gaps and making hiring recommendations.
• Managing personal training sales generation and monitoring key metrics.
• Training staff to generate leads and new business.
• Conducting regular meetings with direct reports to review performance and offer guidance.
• Serving as manager-on-duty as needed to resolve member concerns.

Mandatory Qualifications:

• Proficiency in personal training techniques and sales.
• Strong business judgment and analytical skills.
• Effective leadership, communication, and team-building abilities.
• Bachelor's degree preferred.
• Current CPR Certification and National Certification as a Personal Trainer.
• Ability to lift up to 35 lbs, stand for extended periods, and maintain a professional demeanor.
• 5-10 years of multi-unit management experience in sales-driven environments.
• Proven track record of translating strategy into actionable initiatives that drive results.
• Willingness to travel between club locations.
• Fitness Certification from a recognized authority.
• Preferred BA or BS degree, particularly in a sales-related field.
• Bilingual Preferred 

Compensation

: $70,000.00 per year