Senior Manager, Workday HCM Product Owner

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GENERAL FUNCTION: 

The Senior Manager, HCM Product Owner provides strategic leadership and oversight for the configuration, optimization, and delivery of Workday HCM solutions across the enterprise. This role is responsible for managing a Workday configuration team and collaborating with stakeholders across Human Capital, Technology, Finance, Accounting, and Procurement to ensure Workday capabilities align with business needs and drive operational excellence. 

This position requires a deep understanding of Workday HCM, strong leadership capabilities, and a commitment to continuous improvement and innovation. The Senior Manager will play a key role in shaping the future of HC technology and ensuring the successful execution of the Workday roadmap.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. 

 
 ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Define and own the long-term Workday HCM product strategy and roadmap, ensuring alignment with enterprise goals and HC priorities. 
• Lead and manage the configuration of Workday HCM modules, ensuring solutions meet business requirements and regulatory standards. 
• Direct and develop a team of Workday configuration professionals, providing coaching, performance feedback, and career development opportunities. 
• Collaborate with senior leaders, business process owners, and cross-functional teams to understand business needs and translate them into effective Workday solutions. 
• Identify and implement process improvements and automation opportunities to enhance system efficiency and the employee experience. 
• Oversee the planning, execution, and delivery of Workday configuration projects, ensuring timely and high-quality outcomes. 
• Ensure compliance with internal policies and external regulations, maintaining data integrity and security across all Workday configurations. 
• Partner with HC Centers of Excellence to evaluate and enhance key HC processes through technology and innovation. 
• Support additional HC technologies and systems as assigned. 
   

SUPERVISORY RESPONSIBILITIES: 

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; identifying and developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. 

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: 

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field; Master’s degree preferred. 
• Minimum 7–10 years of progressive experience in Workday HCM configuration and implementation, with at least 3–5 years in a leadership role. 
• Workday HCM certification is highly desirable. 
• Proven ability to lead cross-functional teams and deliver large-scale HR technology initiatives. 
• Strong project management skills with the ability to manage multiple priorities and stakeholders. 
• Demonstrated success in driving process improvements and leveraging technology to enhance business outcomes. 
• Excellent communication, interpersonal, and stakeholder engagement skills. 
• Deep understanding of compliance, data security, and regulatory requirements related to HR systems. 
• Familiarity with financial services industry and experience leading cross-functional process improvement projects is preferred. 
• Highly proactive, organized, and detail-oriented with a continuous improvement mindset. 

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.