Stability Specialist I

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

• Monitors e-mail box receiving client (internal and external) requests and questions.
  • Directs communication to department groups and subject matter experts (SME’s) to gather replies to the client in a timely manner.
• Interacts closely with clients and communicates overall goals and expectations to stability operations and Management.
• Works closely with staff and clients to define the scope of client projects.  Assists in gathering information needed for quote preparation and proposals.
• Provides project oversight, acts as client advocate on site; interacts with project management, operations and analytical testing to keep all parties well informed of project status.
• Provides professional updates to management to create feedback concerning ongoing monitoring of out-of-scope and scope creep; project status; operational issues, and client satisfaction.
• Responsible for updating information in client meetings related to stability activities.
• Logistical management and control of all study prerequisites to ensure all are onsite to start a project, including quotations, methods, protocols, and sample/standard materials in a timely fashion.
• Responsible for ensuring the accuracy of the project setup by performing review of all study information.  Study design must be an accurate reflection of client expectations and quoted projections.
• Manages multiple clients while coordinating and working with internal departments to meet client timelines.
• Responsible for evaluating invoices as directed.
• Provides internal support for managing document flow between internal groups and the client as directed.
• Supports the external project managers with critical front-end information gathering and maintains constant internal visibility into project status.
• Performs other related duties as required and directed.

• High School diploma + 1 year experience; Bachelor’s degree in science or business preferred.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Some lab experience preferred.

Position is full-time, there are two shifts including first shift Monday - Friday 8:00am - 5:00pm.

Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.