NYC Office Manager/ Executive Assistant

Description

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. 

Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. 

Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States and will report to our President, Americas. 

We’re looking for a sharp, organized, and proactive NY Office Manager/ Executive Assistant to join our NYC team. This is a highly visible hybrid role that combines the day-to-day operations of managing our NYC office space with executive-level support for three senior leaders. You'll be the go-to person for creating a seamless and productive work environment, while also anticipating and supporting the needs of key stakeholders.

This role is ideal for someone who thrives on multitasking, takes initiative, and has strong communication and problem-solving skills.

Key Responsibilities

• Serve as the main point of contact for all NYC office operations.
• Maintain a well-stocked, clean, and welcoming office environment.
• Oversee vendor relationships, office supply management, and facility needs.
• Coordinate in-office events, team offsites, and visitor logistics.
• Liaise with building management and IT as needed for office-related issues.
• Assist the HR team by coordinating building access for new hires and supporting in-office team activities.

• Provide high-level administrative support to 3 senior executives: President, CPO, and SVP of Sales. 
• Provide high-level support to the executives, including activities such as, but not limited to, scheduling and calendar management, meeting coordination, travel planning, project management, expense management, etc.
• Act as a communication bridge between executives and internal/external stakeholders.
• Manage inboxes, prioritize emails, and flag key action items.
• Prepare agendas, briefing documents, and presentation materials for executive meetings.
• Coordinate special projects, offsites, and cross-functional initiatives on behalf of executives.
• Exercise discretion, judgment, and confidentiality in all aspects of the role.
• All other duties as assigned. 

• 4+ years of experience in an Executive Assistant, Office Manager hybrid role.
• Prior experience supporting multiple executives simultaneously.
• Excellent organizational and time management skills with the ability to prioritize effectively.
• Strong written and verbal communication skills.
• Tech-savvy: Comfortable with Google Workspace, Slack, Zoom, and expense/travel platforms.
• A collaborative team player who’s proactive, adaptable, and solution-oriented.
• Experience working in a fast-paced, startup-like environment is a plus.
• Ability to work on-site at our NYC office location.

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
• Competitive salary 
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
• Cell phone and Wi-Fi reimbursement
• Gym Stipend 
• Work-life flexibility – we value your contributions above all

About Channel Factory

Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.

Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.