Client Onboarding Manager, Bullish Exchange US Operations

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In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. For more information on Bullish, please visit https://bullish.com . CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence.

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Position Overview

As the Client Onboarding Manager for Bullish Exchange's US Operations, you will play an integral part in our business expansion by ensuring a seamless and efficient onboarding experience for new clients in the US & globally. In this role, you will lead the onboarding process for US Institutional Clients from initial client engagement to account setup, while ensuring compliance with local regulations and internal policies. You will collaborate closely with Client Onboarding, Sales, Legal, & Compliance teams in APAC, EU, and the US to address client needs, resolve issues, and enhance the overall client experience. 

This position will be required to work onsite a minimum of 3 days per week at our NYC office based near Union Square. 

Role & Responsibilities:

• Lead and conduct KYC and EDD on corporate and individual customers, including enhanced due diligence (EDD) and periodic reviews

• Make Onboarding recommendations to senior management related to potential customers

• Understand and apply the overlapping local and global regulatory requirements

• Work with business stakeholders to ensure that potential customers are properly assessed to identify possible integrity / financial crime / sanctions / terrorism linked risks and onboarded in a compliant manner

• Support the Global Bullish team as needed with KYC related tasks

• Create and manage customer accounts

• Occasional travel may be required

Experience & Qualifications:

• 10+ years of directly related experience in a corporate onboarding role with substantial knowledge of relevant rules and regulations and the day-to-day KYC onboarding compliance affairs

• Good knowledge on provisions of crypto/fiat licensed entities local laws, directives, regulations and otherwise standards applicable

• Sounded market knowledge of leading edge KYC solutions and market practices

• Competent in coordinating, organizing and relationship building; excellent time management skills 

• Preferred skills: 

• Highly preferred for candidates to possess ACAMS / CAMS / CCAS / ICA certifications or similar

• Professional experience at a digital assets company is a major plus

• Good knowledge of upcoming regulations of virtual currency policies is a strong plus

Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $137,000 - $165,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience.

EQUAL OPPORTUNITY

In an effort to attract, retain, develop and promote the most qualified individuals, CoinDesk is committed to treating all applicants and employees in a nondiscriminatory manner with respect to the terms and conditions of employment, without regard to race, color, religion or belief, sex, national or ethnic origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status/service, physical or mental disability, or any other classification protected by applicable law. This mandate governs all aspects of employment, including recruitment, selection, promotion, training, education, social and recreation programs, compensation, discipline, termination and access to benefits.

ACCOMMODATION

CoinDesk is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application process, please send an e-mail to recruiting@coindesk.com and let us know the nature of your request.