Assistant Property Manager - Lawrence Lofts

Description

As an Assistant Property Manager at Lawrence Lofts you will be responsible for assisting the Property Manager with the professional day-to-day management of the property. The Assistant Manager is a highly organized, self-starter, creative, high-energy person with exceptional customer service, leasing management and business management skills. Learn more about this property here:

www.lawrenceloftsapartments.com 

Benefits/The Good Stuff

• Wage: $25 -$28/hr
• Schedule: Tues - Saturday 9am - 6pm
• Hours per week: 40
• 100% Employer Paid Medical, Dental, and Vision for Employees
• Short and Long Term Disability
• Life Insurance
• Employer Matched 401(K)
• PTO Plan, and Holidays
• Generous parental leave and family medical leave
• $75 Monthly Cell Phone Stipend
• Free Parking
• Community involvement
• Happy hours and team events
• Professional development

At Blanton Turner, we believe great results begin with hiring the very best professionals. Recently recognized as one of the 'Best Places to Work' by the Puget Sound Business Journal, BT manages a vibrant portfolio of residential and commercial properties throughout the Pacific Northwest. We pride ourselves on being a team of “Fun People” who thrive on executing big ideas and creating remarkable experiences. What does it mean to be a Fun Person? It’s all about empowering individuals to change the game and bring their authentic selves to work. We also ensure our team members are well-supported with 100% employer-paid health premiums and an employer matched 401k program, allowing everyone to live their best lives. At Blanton Turner, you’ll find a community that values uniqueness, fosters meaningful connections, and is committed to making work both enjoyable and impactful.

A Day in the Life

Marketing and Leasing

• Perform leasing duties as needed.
• Audit and review resident files, and standard market rate applications.
• Assist in preparing and adhering to the marketing and leasing plan.
• Have an up-to-date and comprehensive understanding of market trends, comparable properties and the target demographic.
• Collaborate with property manager to assess changes in the rental market through analysis of traffic and historical records.
• Anticipate upcoming occupancy changes and maintain a leasing plan in order to prevent vacancy loss.
• Have a clear understanding of brand execution through all interactions and experiences to ensure brand integrity.
• Maintain Fair Housing guidelines while being culturally aware and be able to work with diverse groups of people and interests.
• Tenant Retention
• Provide superior customer service at all times and continually review and improve customer service strategies.
• Respond to incoming resident issues and manage responses on the resident portal.
• Arrange and facilitate resident events, happy hours, programs, etc.
• Organize, manage, and implement rental agreement renewal program.
• Maintain regular, effective communication with residents.

Financial Reporting & Control

• Assist with completing and distributing legal notifications to residents, receivables, payables, and delinquency.
• Review and adhere to the budget.

Reporting

• Complete all necessary reporting including, but not limited to, leasing traffic reports, market surveys, and social media analytics in a timely manner.
• Review and send weekly leasing reports to Property Manager.

Maintaining the Physical Asset

• Assist Property Manager to prioritize, schedule and monitor daily activities, service requests, inspections, make-ready priorities and construction/improvement projects.
• Perform daily property walk through to identify maintenance issues and prepare for preventative maintenance.
• Respond quickly and appropriately to emergencies, including being on the non-primary after-hours emergency contact list.

Administration

• Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner.
• Maintain and run renter’s insurance tracking program, parking and storage log, bike room audits, file audits, etc.
• Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement.
• Maintain a clean, organized work area.
• Must communicate professionally, concisely, and accurately in person and in writing.

Requirements

• Minimum 2 years experience in property management or related field.
• 2 years customer service experience required.
• 4 year college degree preferred.
• ARM designation desired.
• Strong interpersonal communication skills and emotional intelligence.
• Computer literate; proficient with productivity software including MS Office, Office 365 and Google Docs.
• Experience with YARDI Voyager 6.0 desired; ability to learn quickly required.
• Ability to manage time efficiently and prioritize workload to meet deadlines.
• Must be detail oriented with strong organizational skills.
• Show accountability for all work and actions.
• Strong leasing skills
• Commercial experience a plus 
• Heavy emphasis on customer service
• Entrata experience a plus.