MBP Operations, AIML Program Manager

Imagine what you could do here. The Services Operations team manages the flow of content from partner to customer, ensuring the delivery, quality, and presentation of the millions of songs, videos, books, podcasts, and workouts available on Apple Media Products (AMP). We are looking for an experienced Program Manager to help lead our group into the future and support our growing scale. This role will help by deep-diving into our business operations, partnering with leaders within our group, developing frameworks to prioritize and track projects, crafting financial analyses, and shaping our AIML strategy to drive operational growth. This is a highly visible role with opportunities to present to work to senior leadership and influence the product experience. The ideal candidate will apply their interpersonal skills and critical thinking to help tackle complex business problems, design and monitor programs, and develop strong relationships with the worlds best engineers to find solutions for our group. Does this sound like you? Read more ! KEY QUALIFICATIONS - Strong attention to detail for overseeing and managing numerous projects across several programs. - Strategic mindset to see beyond the details and align stakeholders to a common goal. - Curiosity to dive into the details to identify business insights and recommendations. - Ability to craft compelling narratives and deliver complex problems in a clear, concise format. - Ability to build strong partnerships and collaborate cross-functionally to deliver results. - Passion to offer the best experience to Apple customers. - Excellent oral and written business communications and presentation skills.

Description

This exciting role has a mix of driving operational excellence, laying out future strategic roadmaps, and managing the group into the constantly evolving future of AIML. You will be seen as a leader to simplify complex problems and ensure that the correct message is delivered to senior leadership. EVERY DAY IS DIFFERENT - PROJECTS CAN INCLUDE: - Creating and aligning a large team to one AIML vision - Developing project management and tracking frameworks - Performing ROI and impact analyses on strategic initiatives. - Collaborating with other operations groups to find synergies between teams. - Presenting to senior leadership to inform product decisions.

Minimum Qualifications

Minimum 2-4 years of experience in Consulting, Corporate Strategy, or Product Management, or Program Management.

Preferred Qualifications

Bachelor's degree in Engineering, Business / Economics, or equivalent experience preferred.