Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Primary Responsibilities:

• Function as the primary point of contact with business partners to help identify, prioritize and resolve requirements and/ or issues to help drive migration/enablement on new Google Big Data platform
•  Collaborate with cross-functional partners across multiple lines of businesses to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision
• Strong analytical skills and business acumen with a focus on project management strategies and driving the delivery of projects in support of migration off legacy platform
• Works well in a team environment or as an individual, has a natural curiosity to identify and solve problems through strong thought leadership and driving priorities
•  Self-starter that can identify and drive opportunities to ensure timely delivery of projects in conjunction with business partners and alignment with capability teams.
•  Demonstrates the ability to successfully manage multiple priorities under pressure
• Ability to come up with consider a variety of solutions to come up creative solutions for problems.
•  Ability to work with multiple product owners to ensure timely delivery
• Primary responsibility for execution and timely delivery on stated milestones with focus on business goals, quality and user satisfaction

Qualification Requirements: 

• 2+ years of experience in Project Management or Data Operations Management with proven track record in managing projects, data analysis, and meeting key deadlines
• Partner and Collaborate:  Work closely with engineering, data, analytics and product management teams to deliver results
• Shows a genuine personal dedication to successfully completing all projects with an ability to learn rapidly and adapt quickly to changing situations
• Excellent interpersonal skills, must be comfortable working continually on a diverse team spanning multiple locations with accountability for keeping commitments
• Customer centric mindset with an ability to think in terms of products and capabilities required to deliver on a business strategy.
• Ability to translate complicated business requirements into multiple solution options and analyze the pros/cons of various approaches
• Ambitious with strong interpersonal and communication skills, both verbal and written
• Ability to present strategies to leaders and drive decision-making
• Demonstrate a sense of urgency and enthusiasm in developing elite Enterprise Data Platform services
• Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
• Confidence and the ability to handle ambiguity, multiple tasks, shifting priorities and set schedule to meet deliverables (works with a positive attitude, be flexible, and prioritize tasks)
• Strategic thinker, who is able to combine technical skills with overall business strategy to creatively resolve complex problems in a dynamic environment
• Previous Google Cloud Experience a plus

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.