IT Manager

At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord.

About the Role

The IT Manager will manage day to day operations of the Accord IT department, assist with strategic planning, coordination and purchasing. In addition to these responsibilities this role will collaborate with organizational internal and external takeholders to reach organizational goals

Job Location

St Paul, MN - Hybrid

Essential Responsibilities

• Work with cross functional teams to utilize technology to provide new and remote services for people supported by Accord.
• Monitor compliance of Accord IT policies, protocols and standards.
• Collaborate with Accord leadership to respond to Cyber Security events.
• Create best practices to improve workflows and processes.
• Collaborate with cross functional teams to maximize Accord’s use of Adaptive Planning, including integrations with Accord’s finance, human capital and electronic health record systems.
• Participate and coordinate technology relationships with current technology vendors and SaaS providers.
• Assist Accord executives in determining risk and value of technology supported initiatives.
• Partner with the Accord executive team with managing network and security systems.
• Assist with security audits or investigations.

Education:

Bachelors degree in IT related field required plus 1-4 years’ experience in related roles. 

Skills & Experience:

• Strong verbal and written communication skills, including interpersonal skills with a focus on customer service and experience building collaborative relationships with programs and people supported.
• Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
• Ability to manage and prioritize tasks and projects
• Excellent analytical and problem-solving skills
• Team oriented

Ability to:

• Multi-task and pivot based on workload.
• Communicate technical information to non-technical people.
• Maintain effective working relationships with internal and external customers.
• Knowledge of G-Suite, MS Office, HRIS, ERPs, and EHR systems preferred.

Competitive wage ($80,000-$90,000) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more.

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