Supervisor, Administrative Operations

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The primary objective of the Supervisor, Administrative Operations, is to support the execution, maintenance, and optimization of the enterprise-wide alignment and assignment process.  This role is a central position, directly managing the Field Operations Assistants (FOAs).  The Supervisor position has the responsibility of being the subject matter expert (SME) and primary point of contact for internal and field teams, Field Tools, and external vendors.  This role will play a pivotal role building and maintaining strong partnerships with cross-functional organizations.  

Responsibilities

• Continuously develop knowledge of field-related processes across the Field Operations Analyst team to ensure an agile and proactive approach to field support.
• Maintenance of personnel information (Roster)
• Onboarding and Maintenance Field Sales Employees (Contract and AbbVie employees)
• Maintenance of field alignment files, including sales force structure and hierarchy as built in Javelin
• Conduct ad hoc data pulls and analytics as needed to support key initiatives
• Know the business and cross-functional contributions needed to deliver results

• BA/BS required 

• Experience leading a team preferred
• Pharmaceutical Experience optional
• Proficient with a variety of MS Programs including, but not limited to Excel, Smartsheet, Access, Word, PowerPoint, and Outlook.  Additional experience with roster and territory management software preferred but not required.
• Excellent communication skills, both written and verbal

• Demonstrates critical thinking and problem-solving skills
• Demonstrates excellent project management skills
• Demonstrates ability to build and maintain effective working relationships with internal/ external colleagues and stakeholders to enable higher performance 
• Comfortable working in a dynamic environment
• Proactively troubleshoot and able to think outside the box to come up with unique solutions or processes improvements

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html