Bilingual Spanish New Product Specialist

ESSENTIAL FUNCTIONS

• Exhibits AAA guiding principles and core values.
• Act as Subject Matter Expert in branch for all new Product and Bundle Offerings.
• Effectively communicate AAA new products and value propositions.
• Achieve monthly assigned sales goals.
• Prospect, educate and qualify leads to create sales-ready opportunities.
• Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation.
• Actively works with Branch Team Members to generate referrals.
• Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
• Overcomes obstacles that create barriers to Team Member or branch efforts.
• Identifies process improvement opportunities and proposes solutions.
• Acts as an agent for change while promoting AAA’s guiding principles and core values.
• Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures.

KNOWLEDGE AND SKILLS

• Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
• Accuracy and comfort handling money, making change, balancing cash drawer.
• Good computer skills, proficient in both reading and basic arithmetic.
• Good written and verbal communication skills in person and over the phone.
• Ability to multitask in response to requests, requirements and Member/Team Member expectations.
• Ability to accept feedback and correct course as necessary.
• Genuine passion for the sales discipline and for helping clients succeed
• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with Members
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

Minimum Qualifications

• High school diploma or GED.
• 1-2 years of work experience with a preference for sales or customer service-focused positions including work in sales, insurance, retail, service industry, or fast paced office environments
• A Bilingual Spanish professional is REQUIRED!

Preferred Qualifications

• Experience working with sales and service standards and goals (preferred).
• Current & valid Driver's License with clean history may be required
• Bonding and fingerprinting may be required

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