Strategic Accounts Manager

Description

JOB SUMMARY

The Strategic Accounts Manager, reporting directly to the Sr. Manager of Strategic Partnerships, is responsible for driving business growth and developing key relationships within the animal and human health industries. This role will focus on identifying new market opportunities, managing and expanding strategic accounts, and increasing sales within the animal and human health sectors. The Strategic Accounts Manager will play a crucial role in building long-term partnerships, developing tailored strategies to meet client needs, and achieving revenue targets while aligning efforts with the organization’s overall mission and goals.

EDUCATION, EXPERIENCE SKILLS & ABILITIES 

Education:

•  Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent combination of education and experience.

 Experience:

•  Minimum of 2 years of experience in business analysis, account management, tradeshows or a related field.
• Significant experience working with sponsors and donors, with a proven track record of relationship management.
• Prior experience in conference/tradeshow management is preferred. 

Skills & Abilities: 

Technical   Skills: 

• Proficient in Microsoft Office and Outlook.
• Experience using customer relationship management (CRM) software i.e. HubSpot, Monday.com
• Experience creating detailed reports and giving presentations.

 Analytical Skills: 

• Exceptional analytical and conceptual-thinking skills.
• Strong judgment, decision-making, and problem-solving skills. 

Communication Skills: 

• Excellent   written and verbal communication skills, including group presentation   abilities.
• Ability to   influence stakeholders and work closely with them to determine acceptable   solutions.
• Proficient   in strategic messaging, brand voice, and tone across multiple platforms. 

Organizational Skills: 

• Highly organized, able to multitask, and work independently in a fast-paced environment.
• Excellent planning, organizational, and time management skills.
• Ability to manage multiple priorities independently.
• Excellent record-keeping and detail-oriented. 

Interpersonal Skills: 

• Strong work ethic with the ability to meet deadlines consistently.
• Experience leading collaborative teams and working with diverse individuals.
• Capability to develop and nurture supportive relationships with staff and board members.
• Ability to educate stakeholders about the program through formal and informal presentations.

 Professional Attributes: 

• Commitment to the organization's Mission and Vision.
• Professional representation of the organization, treating all stakeholders with respect and dignity.
• Engagement in organizational practices and culture.

 Availability to work year-round. 

• Demonstrates passion, compassion, and professionalism at all times.
• A track record of following through on commitments.
• Ability to handle confidential information with discretion.

JOB SPECIFIC DUTIES      
Strategic Account Management: 

• Develop and manage relationships with key sponsors and   exhibitors.
• Ensure fulfillment of sponsorship obligations and   sponsor satisfaction with ROI.
• Regularly review and maintain sponsorship agreements to   ensure retention.
• Maintain consistent communication with assigned   accounts on organizational activities.
• Track sponsorship fulfillment items from partners and   vendors.
• Manage on-ground sponsor activities and relationships   at the Annual Conference.
• Develop and maintain a sales pipeline, using it to   continually prospect new business.

 Sales & Marketing Support:

• Oversee design, production, and distribution of sales   materials, including presentations and proposals.
• Provide accurate and timely invoices and paperwork to   Accounting and sponsors.
• Assist in managing sponsorship opportunities and   products. 

Collaboration & Coordination: 

• Collaborate with Events, Education, and Marketing   departments to maximize and fulfill sponsorship opportunities.
• Assist Operations and Sponsorship team with new   initiatives.
• Ensure completion, execution, and updating of   sponsorship packages and agreements by deadlines.
• Keep accurate records of sponsor meetings and send   timely recaps. 

Database & Record Management: 

• Maintain a comprehensive database of all sponsorship   activities, including progress timelines and contracts.
• Handle confidential information with discretion. 

Key Performance Indicators (KPI’s): 

• Sponsor satisfaction and retention rates.
• Timeliness and accuracy of sponsorship fulfillment.
• Quality and effectiveness of sales materials.
• Successful collaboration with internal departments.
• Completion and execution of sponsorship agreements.
• Positive feedback from sponsors and internal teams.

WHY YOU WILL LOVE WORKING HERE

We offer a vibrant and supportive work environment where your contributions are highly valued, and your professional growth is our priority. You will have the opportunity to work on impactful projects, develop your expertise in Veterinary & Human Health education, and make meaningful contributions to the field. At Viticus Group, we are committed to fostering a culture of excellence, collaboration, and innovation. We believe in work-life balance and infuse our professional ethos with fun through team outings, friendly contests, and shared lunches. Joining Viticus Group means becoming part of a dynamic and supportive community where your efforts are not only recognized, but celebrated

PERKS

• Competitive & Transparent Salary – Know what you're worth and be paid fairly for it.
   
• Free Employee-Only Coverage – Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance – all 100% covered for you!
   
• 401(k) with 3% Company Match – Invest in your future with our retirement plan.
   
• Supportive & Collaborative Work Culture – Be part of a mission-driven team that values connection, communication, and kindness.
   
• Ongoing Professional Development – From workshops to conferences, we’ll support your growth every step of the way.
   
• Wellness Programs – Take care of your mental and physical health with access to resources and wellness incentives.
   
• Employee Recognition & Appreciation Events – We celebrate wins—big or small—throughout the year!
   
• Unique Industry Impact – Make a real difference in veterinary medicine and animal health.
   
• Work-Life Balance – We respect your time with predictable scheduling and occasional flexibility.
   
• Fun Workplace Culture – Holiday contests, team lunches, and just enough quirks to make work more enjoyable.

Requirements

PHYSICAL REQUIREMENTS

Viticus Group is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

General Requirements

• Ability to sit, use hands and fingers, talk or hear, and smell continually.
• Ability to stand, walk, and reach frequently.
• Ability to climb or balance, stoop, kneel, or crouch occasionally.

Lifting and Carrying

• Ability to frequently lift and carry up to 10 lbs.
• Ability to occasionally lift and carry up to 50 lbs.

Vision and Hearing

• Close vision required to see computer monitors, read documents, and operate copy and fax machines.
• Distance vision is required to drive an automobile if driving is a requirement of the job.

Work Environment

• Work environment is indoors and climate-controlled.
• Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic.