Associate Product Manager - Insurance

Description

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking a Associate Product Manager to join our team!

The individual in this role will have the opportunity to analyze product performance, identify market trends and opportunities, and support the maintenance and enhancement of our property-and-casualty insurance products. The individual in this role will provide critical support to the product managers by delivering insightful data analysis, contributing to strategic initiatives, and assisting with the execution of product initiatives to ensure the ongoing growth and profitability of our business.

What are the responsibilities and opportunities of this role?

• Partners with data analysts and actuaries to analyze product performance metrics, including loss ratios, premium trends, and profitability, to identify opportunities for improvement.
• Summarizes key findings and insights from product performance analysis and reports findings to product managers.
• Conducts competitive analysis to benchmark our products against industry trends and competitor offerings.
• Supports the maintenance and enhancement of insurance products by collaborating with underwriting, technology, sales, and actuarial teams.
• Utilizes data analysis tools to extract insights and provide actionable recommendations to senior management.
• Engages with marketing and sales teams to understand customer needs and refine product positioning.
• Supports the product management function by coordinating research, data analysis, and other applicable components to drive product strategies forward.
• Provides data-driven insights and recommendations to influence product strategy.
• Maintains accountability for the completion of assigned deliverables with little day-to-day management.
• Assists in determining product enhancements and modifications based on market trends and company goals.
• Collaborates with teams while maintaining authority over analytical methodologies and reporting structures.
• Works with cross-functional teams on complex issues, projects, and analyses.
• Interprets complex data sets and translates them into actionable business insights.
• Identifies trends and potential risks within product performance through problem-solving.
• Evaluates and summarizes market research to recommend strategic adjustments.
• Consistently meets our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, with intermediate effectiveness in, managing the customer’s expectations, using a service-oriented mindset, and taking ownership to ensure the customer’s issue is resolved.
• Performs special projects and other duties as assigned.

Requirements

What are the must-have qualifications for a candidate?

• Three to five years of experience in a product, underwriting, or analytical role within the property-and-casualty insurance industry.
• Prior knowledge of insurance coverage, pricing, underwriting principles, and regulatory requirements.
• Excellent problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills to collaborate across teams.
• Experience working with actuarial data and statistical modeling is a plus.
• Demonstrated ability to influence others at all levels on key decisions and direction.
• Proven ability to foster a collaborative and productive environment within a team and across the organization.
• Working knowledge of regulatory requirements.
• Ability to multitask and solve complex problems.
• Strong written and oral communication skills.
• Bachelor’s degree in business, finance, economics, data analytics, or a related field.
• Strong proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, etc.) and data visualization tools (Tableau, Power BI, etc.).

What will our ideal candidate have?

• Progressing towards insurance-related designation(s), such as CPCU, AINS, or ARM, is preferred.

Compensation overview

The full hiring range for this role is $81,400 - $111,980, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Western National Insurance reserves the right to fill this position at a level above or below the level included in this posting. 

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. 

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.