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Senior Manager, Client Experience

Weber Shandwick Chicago, Illinois, United States Full-time
$81,000
per year

Job Description

Senior Manager, Client Experience

We’re looking for a bold, creative, and media-savvy Senior Manager to join our Consumer Practice in Chicago. If you love building smart, culture-driven campaigns—and thrive on bringing big ideas to life—this is your next move.

You’ll work across food, beverage, and lifestyle brands, driving earned-first storytelling that breaks through. If you're fluent in today’s media landscape, obsessed with what’s trending, and excited to make things happen for clients, keep reading.

What You’ll Do:

  • Lead day-to-day execution of integrated campaigns across top lifestyle brands
  • Craft earned-first strategies that generate buzz and business results
  • Build and nurture client relationships—earning trust with smart counsel and standout service
  • Drive media relations efforts, identifying story opportunities and securing top placements
  • Collaborate with cross-functional teams on digital, social, and paid integrations
  • Manage timelines, deliverables, and team resources across multiple projects
  • Contribute to creative brainstorms, strategic planning, and campaign development
  • Stay tapped into culture to help brands connect with diverse and engaged audiences

What We’re Looking For:

  • 4-6 years of experience in communications, preferably in an agency setting
  • Strong background in consumer, lifestyle, travel, fashion, sports or CPG communications
  • Proven track record of leading earned media campaigns—product launches, thought leadership, creative storytelling, and more
  • Excellent communication skills—clear writing, confident presenting, and strategic thinking
  • A collaborative mindset with strong project and people management skills
  • Ability to juggle multiple priorities in a fast-paced environment
  • A passion for media, culture, and crafting stories that resonate
  • Experience writing including key messages, press releases, blog posts, and pitches

Bonus Points If You:

  • Thrive working with brands at all stages—from startups to global icons
  • Love finding new ways to tell brand stories across platforms
  • Bring energy, curiosity, and a “let’s make it happen” attitude to the work

Ready to bring your spark to our team? Apply now and let’s make some noise together.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Salary range: $81,000 - $98,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Company Information

Location: New York, NY

Type: Hybrid