Clinic Clerk - Clinic

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks.

Education / Skills Required:

• High school Diploma required, with emphasis on business courses preferred
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort
• Ability to work outside the normal working hours as volume demands
• Ability to communicate effectively and diplomatically in writing and verbally
• Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service
• Projects a professional image in appearance and behavior
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality