Academic Program Coordinator

Administers academic program services and activities, managing day-to-day needs (e.g., scheduling, meetings) and contributing to short- and long-term program strategies (e.g., curriculum development). Supports the management of program operations and administrative functions.

With oversight and direction from the Program Director, the Academic Program Administrator is responsible for the operational management of the Department’s accredited residency program.  The Academic Program Administrator will continually assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of issues, and managing internal and external program relations.

Provides support/meets regularly with the Program Director (PD) concerning administrative issues and the status of projects.  Identifies and evaluates methods for improving workflow and administrative effectiveness to make recommendations for improvement to the PD. Interprets and applies ACGME, other national accrediting agencies, and hospital policies to support compliance of all training programs. Provides administrative supervision and support to trainees.  Establishes relationships and acts as a liaison to other hospitals, internal departments, and divisions regarding resident recruitment, orientation, and external rotations.  Informs trainees of inter and intradepartmental policy and procedure changes, with assistance from GME office.  Also, assists, as needed, in program-level policy development.  Maintain the ERAS and facilities residency recruitment.  Assists with quota review, rank list entry and certification in NRMP. Performs all Match responsibilities, corresponds with newly matched residents, and facilitates onboarding and orientation of new trainees.  Verifies and documents trainees’ status and activities as needed into reporting platform, including monitoring residents’ duty hours, milestone progression, ITE scores, case logs, etc. Tracks, reports, ensures compliance with licensing, moonlighting, credentialing, etc. Facilitates, manages and documents the evaluation processes of the trainees, program, faculty, and rotations – including support of the clinical competency committee and Annual Program Evaluation. Assists in the preparation for ACGME Self Study, Site Visits, and internal/special reviews. Verifies trainees’ status and activities as needed.

The position requires a comprehensive and detailed understanding of national accreditation (Accreditation Council for Graduate Medical Education-ACGME) policies and hospital policies, as well as a high degree of initiative and independent judgement.

Annual Salary Range: $69,000 - $80,000

Minimum Education: Bachelor's degree

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
Minimum Skills: Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Proven budget oversight and planning experience. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.
Preferred Education: Bachelor's degree

Preferred Experience: 5 years working in higher education.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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