HR Generalist

USPh (U.S. Physical Therapy) is one of the largest publicly traded, independent operators of leading physical and occupational therapy clinics dedicated to enhancing patient outcomes through a collaborative, partnership-driven model. We partner with close to 700 clinics nationwide, across 44 states, offering them the resources, operational support, and clinical expertise needed to thrive in today’s healthcare landscape.

By aligning with the USPh network, our partners benefit from operational support and a shared commitment to evidence-based care, all while maintaining their autonomy and local identity.  

We believe that the strength of our partnerships lies in the individuality of each partner. Our “OnePartner” model is designed to allow clinics to maintain their unique culture and identity, empowering them to foster meaningful relationships within their communities. By preserving their local roots, clinics can continue to build trust with patients and referral sources, while attracting top talent who value the chance to be part of a personalized, community-centered environment.

We are seeking a detail-oriented and people-focused HR Generalist to support our Human Resources team with core administrative processes and employee relations activities. This role plays a vital part in ensuring the smooth operation of day-to-day HR functions, maintaining compliance, and fostering a positive workplace culture. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and the ability to handle sensitive matters with discretion and professionalism. This role is hybrid reporting into the corporate office based in Houston, TX. 

Key Responsibilities:

HR Administration:

• Maintain accurate employee records in HRIS and personnel files
• Assist with onboarding and offboarding processes, including documentation and system updates
• Prepare HR-related employee documentation and reports
• Ensure compliance with company policies and legal requirements

Employee Relations Support:

• Serve as a first point of contact for employee inquiries regarding HR policies, procedures, and concerns
• Assist with conducting investigations and preparing documentation related to employee complaints or disciplinary actions
• Monitor workplace trends and escalate employee concerns appropriately
• Contribute to the continuous improvement of HR policies and procedures

• Bachelor’s degree in Human Resources or equivalent experience
• Minimum of 4 years of experience in a generalist HR role or similar capacity
• Minimum of 3 years of employee relations and conflict resolution experience. 
• Solid knowledge of HR practices, labor laws, and compliance standards
• Strong organizational and administrative skills with keen attention to detail
• Excellent interpersonal and communication skills
• Ability to handle confidential information with integrity and discretion
• Proficiency in MS Office and HRIS systems

Preferred Attributes:

• HR certification (PHR, SHRM-CP) is a plus
• Experience in a fast-paced, dynamic environment
• Proactive, solution-oriented mindset
• Demonstrated ability to build trust and relationships across teams

Benefits:

• Competitive compensation
• Excellent benefits package, including 401k and medical benefits.
• Multiple opportunities for professional development, specialization, and leadership
• Family-friendly work environment
• Corporate discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive