Service Specialist - Customer Success

Customer Success & Service Specialist
Location: On-site – Valley Stream, NY
Compensation: up to $60,000 annually
We’re hiring a Customer Success & Service Specialist to join a growing, fast-paced team in
Valley Stream. This is an on-site role supporting external clients and internal operations for a high-performance, service-driven business. If you're sharp, detail-obsessed, and take pride in doing things right the first time—we want to meet you.

What You'll Be Doing:
● Supporting daily operations and client service needs across multiple channels
● Managing inbound and outbound communications with speed and professionalism
● Staying on top of client requests, tracking deliverables, and following up with urgency
● Creating and maintaining internal documentation and status updates
● Working cross-functionally with other departments to ensure a consistent client
experience
● Becoming a go-to problem solver and support resource for both customers and the team

What We're Looking For:

2 years experience in a Customer Success or Service Specialist role
● Intellect and hunger above all—this is for someone who gets it fast and wants to grow
● Strong written and verbal communication skills
● A proactive, self-motivated work style—you stay ahead of the ask
● Incredible attention to detail and follow-through
● Comfort working in a structured, high-accountability environment
● Someone who moves with urgency and handles pressure well
● Professional, positive energy—you’ll be client-facing and team-supporting
Bonus Points If You:
● Have experience in customer service, support, ops, or account coordination
● Are comfortable with basic tech tools and platforms (CRM, email tracking, shared docs)
● Can balance speed with precision—no task too small, no project too big

This role is ideal for someone who wants to learn the business, grow fast, and be
surrounded by people who operate at a high level. There’s room to expand if you show
you're ready.

Location is 100% on-site in Valley Stream.
Full-time | 50- $60K salary

No Visa Sponsorship. No Relocation