Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity:
This leader will execute business strategy for assigned Program(s) by establishing relationships with Program Administrators and utilizing expertise to both underwrite business within authorized limits and evaluate risk to ensure decisions contribute to a profitable portfolio. In addition, this role will lead a team of experienced and junior Program Managers by developing and communicating strategy and vision, directing team operations, mentoring team members, and creating cross functional portfolio knowledge sharing.
• Location: New York, NY, Chicago, IL, Atlanta, GA, Boston, MA
• Work Arrangement: Hybrid
• The salary range for this role is $204,000 - $383,000

Your New Role:

• Influence team by modeling strong relationship building with key stakeholders to encourage team to utilize timely and effective communication and deliver personalized and quality service
• Lead team by managing performance, evaluating training needs and demonstrating behaviors that support QBE’s culture
• Create portfolio knowledge sharing and opportunities for those on team to develop their profile
• Deliver on the long-term programs strategy and business plan to drive continued profitable growth (including underwriting, distribution and expense management)
• Provide market facing leadership and customer engagement for key existing and prospective program administrators
• Forge and maintain strong relationships with external Program Administrators by serving as the primary point of contact and relationship manager with accountability for profit, adherence to underwriting guidelines, effective claims management, financial reporting, and data collection and analysis
• Represent program(s) on complex projects involving other divisions within QBE
• Identify and manage new business opportunities through entire evaluation process, including due diligence efforts
• Collaborate with Program Administrators to underwrite the most largest and most complex insurance risks in accordance with Corporate and department strategic guidelines to meet business objectives, including negotiating rates, terms, and conditions for existing and new business, managing production and issuance of contract documentation, ensuring compliance with internal and external regulations and guidelines, and ensuring review and contribution to the business plan and objectives
• Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
   

Required Qualifications:

• Bachelor's Degree or equivalent combination of education and work experience
• 10+ years relevant experience with casualty and workers compensation lines of business

Preferred Competencies/Skills

• Build and capitalize on beneficial internal and external relationships
• Establish and maintain effective, trusting and respectful relationships with customers in a matrix environment
• Build and establish constructive and cooperative working relationships and open lines of communication
• Effectively and efficiently present logic, reasoning, and analysis to others
• Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
• Collaborate with people at executive levels inside and outside the organization to accomplish a common goal
• Understand the potential intended and unintended consequences of a given decision, both small-scale and on the organization as a whole
• Effectively present thoughts to key stakeholders at the executive level to influence adoption of recommendations
• Sales acumen and ability to engage and connect with new business prospects
• Understand the needs and goals of a customer and actively look for ways to meet them
• Utilize effective interpersonal, verbal and written communication
• Guide oneself with little or no supervision, and depend on oneself to get things done
• Leverage business and financial expertise
• Coach and encourage employees towards continuously improving performance
• Win concessions without damaging relationships
• Respond calmly, quickly and decisively to unpredictable or unexpected events and changes
• Direct underwriting experience and experience with program administrators and/or managing general agents
   

Preferred Knowledge

• Events affecting the industry, including understanding of competition and the marketplace for assigned program(s)
• Advanced understanding and knowledge of underwriting methodologies and best practices
• Advanced understanding and knowledge of organizational underwriting guidelines and standards
• Advanced understanding of laws and regulations relevant to underwriting standards, processes and procedures
• Understanding and knowledge of terminology, concepts and principles related to business planning and strategic planning
• Advanced understanding and knowledge of market trends and current organizational strategies
• Strong business acumen including interpretation and understanding of financial statements and program trust accounts

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE?  What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.   

  

Equal Employment Opportunity:  

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.  

  

Supplementary information  

Skills:

Business Management, Coaching for success, Communication, Critical Thinking, Customer Service, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Product Lifecycle Management (PLM), Product Management, Stakeholder Management, Strategic Management, Strategic Planning, Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.