Configuration Management Specialist

Location: Guantanamo Bay Cuba  

Required Clearance: Secret

Certifications:  N/A  

Required Education: Associate’s Degree in Computer Science, Engineering, Information Management or relevant discipline or commensurate level of experience based on position level 

Required Experience:  Minimum Five (5) years of Configuration Management experience

Position Description:  

PingWind is looking for a “SACM” Service Asset Configuration Management Specialist to work out of U.S. Naval Base Guantanamo Bay, Cuba. Relocation and shipment of household goods, base housing, and access to government facilities/services are included; complete details of allowances and benefits will be provided to qualified applicants. 

Primary Responsibilities:  

• Ensure compliance with all IA/CND policies and requirements.

• Provides configuration management planning.

• Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

• Manage the change process so that only approved and validated changes are incorporated into product documents and related software.

• Establishes and maintains configuration and data management policies and procedures to be utilized by department personnel.

• Organizes and implements and follow the process of evaluating performance against established policies and procedures to ensure hardware and documentation integrity is being maintained.

• Asset Manager will track hardware Warranties and their lifecycle for replacements i.e. “LCR” life cycle replacement 

• Create and standardized system across the AO for network usage 

• Tracks baseline image revisions/software lists

• Updates hardware/software data in Service Now on release record completion

• Tracks 3rd party software and Enterprise software license expirations 

• Downloads/maintains 3rd party software (SW) for library, as well as Army Gold Master image

• Verifies that requested software has a current Risk Management Framework (RMF)

• Enters change requests into Service Now for approval

• Create CTASK for each department’s workflow 

• Monitor Each CHG request for the completion of each department

• Attend all CHG boards with SC/BC for approvals of request

• Attend Change Control Boards, (CRB), (TRB), (CCB) for approving changes to the NIPR/SIPR networks and hosts SOUTHCOM Change Control Boards by Microsoft Teams

• Attend local FuOps meting and project meeting for up and coming changes or new projects 

• Capture and Distributed CCB meeting notes

• Performs software audits from SCCM reports

• Performs server inventory by operating system and core count for yearly Microsoft licensing

• Experience working with Service Now and One Note or Tracking ticketing software

Required Qualifications: 

• Active Secret required to start

• Minimum five (5) years of Configuration Management experience 

• Travel may be required within local AOR

Desired Qualifications/Experience:

• Prior experience supporting SOUTCOM/ US Military 

• Experience working with development teams and project managers to develop and maintain configuration baselines (development, tests, production, etc.) supporting complex systems and project engineering development and support model.

• Experience or familiarity with DoD IT policies and procedures.

• Excellent communications skills; written, oral, interpersonal, and consulting skills.

About Pingwind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

• Paid Federal Holidays

• Robust Health & Dental Insurance

• Options401k with matching

• Paid vacation and sick leave

• Continuing education assistance

• Short Term / Long Term Disability & Life Insurance

• Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

Please be advised that during the interview, you will be required to keep your camera on, and your interviewer will be taking your picture for identification purposes if an offer letter is extended to you.

PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of Covid-19 vaccination or request and receive approval for a medical or religious exemption.