Fast Facts

Pasadena City College is seeking a Director of Enterprise Application Services to oversee the management of Administrative Information System applications, facilitate business process improvements, and lead a team dedicated to enhancing technology services within the institution.

Responsibilities: Key responsibilities include managing administrative information systems, ensuring effective project management, developing service delivery strategies, supervising staff, and collaborating with vendors and various departments.

Skills: Candidates must possess knowledge of ERP systems like Ellucian Banner and Workday, strong project management skills, and proficiency in data management and reporting.

Qualifications: A bachelor's degree in information technology or a related field, along with two years of experience managing IT operations, is required.

Location: The position is based in Pasadena, California, with no mention of travel requirements.

Compensation: $160608 - $195240 / Annually

Director, Enterprise Application Services

Pasadena City College

Salary: $160,608.12 - $195,240.72 AnnuallyManagement Association M-1

Job Type: Classified Administrator

Job Number: 08603

Location: Pasadena, CA

Department: Business & Administrative Services

Closing: 7/2/2025 11:59 PM Pacific

Under general direction, the position is responsible for managing all Administrative Information System (AIS) applications such as, but not limited to, Ellucian Banner, PeopleSoft, Colleague, Workday, or other similar higher education ERP. The Director, Enterprise Application leads a team of advanced journey level/professional classifications to map, automate and streamline District business processes, security controls of administrative applications data, software development and documentation, data warehouse development and reporting, and integrations between District software and/or technology services. Pasadena City College operates in a managed cloud environment and it in transition to Banner SaaS.

1. Manages the implementation and ongoing support of administrative information systems and ancillary systems.
2. Manages the timely design, development, testing, implementation, training, documentation, and support of all administrative applications used by the District by establishing appropriate applications development, change management, and project management processes.
3. Establishes, maintains and reports appropriate performance metrics for the delivery of all services including measurements relating to quality and utilization.
4. Works closely with Information Technology Systems (ITS) management in coordinating applications related to project management services through all phases of the project life cycle.
5. Develops and manages service delivery strategies that effectively support the timely delivery of departmental and division service objectives.
6. Manages the business and operational processes of all administrative operations of the College.
7. Works with vendors, outside partners, and various PCC departments to negotiate and manage contracts and in establishing service level agreements as appropriate.
8. Works with ITS management to deliver project leadership for all projects impacting the ITS Division including those projects not directly under the Director's division by ensuring project objectives are delivered on time, within budget, and meeting or exceeding client expectations.
9. Assists with the development and maintenance of a comprehensive unit plan, Technology Master Plan, Disaster Recovery Plan, and other special reports and/or presentations.
10. Participates in the annual preparation of the recommended division budget.
11. Supervises expenditures of assigned division funds.
12. Develops an effective and productive support services team that emphasizes customer satisfaction and innovation.
13. Works with District constituents to understand technology and training needs.
14. Directly manage all aspects of employee lifecycle including recruitment, transfers, suspensions, layoffs, recalls, promotions, terminations, task assignments, performance evaluations, rewards, disciplinary actions, and grievance resolution, ensuring adherence to company policies and legal requirements.
15. Performs related duties as assigned.

QUALIFICATIONS - Required qualifications to effectively perform the job.

MINIMUM QUALIFICATIONS

1. Bachelor's degree from an accredited college in information technology, or a related field such as computer science and information systems management
2. Two (2) years of experience managing information technology operations.

KNOWLEDGE AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

KNOWLEDGE OF:

1. Ellucian Banner, Colleague, Workday or Peoplesoft.
2. Extensive knowledge of the Microsoft Office Suite (Word, Excel, & PowerPoint).
3. Managed cloud and SaaS ERP systems, with third-party integration strategies using APIs.
4. Oracle, SQL, & MS Access database platforms.
5. California Community College, state and federal reporting requirements

ABILITY TO:

1. Work with a lean operation involving in-house, matrix, and contracted personnel resources.
2. Work in multi-ethnic environment.

PHYSICAL ABILITIES AND WORK ENVIRONMENT - Activities and environmental or atmospheric conditions commonly associated with the performance of the functions of this job. The physical demands and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

PHYSICAL ABILITY to:

1. Frequently exhibit mobility.
2. Frequently operate a personal computer to operate the District's ERP systems and Microsoft Suite software.
3. Frequently communicate with staff, faculty, and administrators.
4. Seldom lift, carry, push, and pull objects weighing up to 25lbs.

ENVIRONMENTAL ELEMENTS:

The position will frequently work within a moderate office climate with moderate noise exposure. The position will frequently work with members of the campus community and subordinates. The position will occasionally come into contact with the general public.

Core Competencies - The District has identified the following essential skills and attributes needed for success in this position.

• Technical Proficiency
• Leadership and Team Management
• Project Management
• Business Process Improvement
• Data Management and Reporting
• Security and Compliance
• Vendor Management
• Communication and Stakeholder Engagement
• Application Portfolio Management

Salary Range

M-1

APPLICATION AND SELECTION PROCESS

Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted . Job postings will not be reopened due to failure to submit an application before the closing date for any reason . You can apply for a position from any computer with Internet access. Please keep in mind the following:

• If you do not follow the process or your application/resume is incomplete, your information will not be processed.
• If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
• The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
• While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
• Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).

All materials listed below may be required for your application packet to be considered complete:

1. Resume or Curriculum Vitae
2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

ADDITIONAL INFORMATION

• Successful applicants must provide proof of eligibility to work in the United States.
• Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
• Pasadena Area Community College District will not sponsor any visa applications.
• Applicants must be available for interviews at Pasadena City College at no cost to the District.
• Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
• The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
• Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
• The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
• An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT

Equal Opportunity, Title IX, Section 504 Employer

To apply, please visit https://www.schooljobs.com/careers/pasadenaedu/classified/jobs/4967627/director-enterprise-application-services

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