Senior Project Manager - Insurance Client Delivery

We’re pushing the boundaries of Insurance Technology

INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.

INSTANDA has grown significantly in recent years and we are now a team of 180+ employees based in the UK, EMEA and US, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.

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The Role

We are seeking a experienced Senior Project Manager to join our growing Client Delivery team. Reporting to a Program Manager, this role will be responsible for project management across our current portfolio of key clients.  This is highly likely to be clients of enterprise scale.   We are seeking a proactive, hands on and technically savvy individual who can manage changing priorities with a passion for client delivery.

Our clients face technological and resource constraints which mean that new insurance products and/or offerings could take a very long time to launch and be very costly. With INSTANDA however, insurers can build their products, set their distribution networks, test and launch their products in unprecedented timescales – all without writing a single line of code. The person in this role will ensure our customers can successfully and easily do all these things and more! We have a lot to do and are looking forward to having a delivery focused project manager who enjoys understanding who our clients are, what they need, and when.

You will be working closely with Developers and Designers, Project Managers, Business Analysts, Testers, the Change team, and Leadership to design, specify, and develop solutions that align with the overall organisational strategy. 

You will bridge the gap between client executive stakeholders, business requirements and implementation of technology solutions. You will have an agile mindset willing to push the boundaries of current conventional thinking for architecture design, you will have experience of developing proof of concepts and mindful of market drivers, first mover advantage and not be constrained against existing systems, infrastructure or ways of working.

This role is UK based, primarily remote working with some travel required to our London Office.

Responsibilities will include

• Leading and managing the delivery of projects within scope, on budget and on-time
• Co-ordinating internal resources on client engagements and fully scoped projects
• Being the point of escalation for internal team members and the key client stakeholders
• Demonstrating executive level project governance management
• Managing numerous projects concurrently and deploying an agile delivery model to meet all deliverables
• Measure project performance using appropriate systems, tools and reporting
• Create and maintain project documentation in collaboration with the PMO function
• Manage and mitigate against project risk
• Collation and delivery of internal and client-facing activities
• Acting as a benchmark for the quality of project delivery within INSTANDA

• A minimum of 5+ years of experience as a Project Manager, with a proven track record of delivering agile software projects within scope and budget and on-time; you will also have experience of working within the Insurance industry.

• As a seasoned Project Manager you will be able to demonstrate your high level of competence in project scoping, project planning, defining key project milestones, tracking and planning team and client-facing deliverables

• You’ll have experience of the end-to-end project lifecycle and you will have specific experience of platform or systems replacement projects where measuring interoperability and performance has been key to the project success

• We want to understand the depth and breadth of your stakeholder relationship management approach and skills as we need you to consult with our clients and partners on product configuration, development, QA and business and technology integration

• A key part of stakeholder management will be an executive audience, so the successful candidate will have the gravitas and personality to successful own these relationships and therefore be able to understand the detail of the project whilst remaining in control of the bigger picture, setting and achieving project success criteria.

• You will have experience and understanding of industry standard project methodologies and you will have experience in operating in an agile delivery model
• You will have the ability to provide direction and guidance to technical teams and managing based on outcomes and objectives
• We need you to be confident in presenting to clients and partner organisations and have the understanding and experience to lead commercial conversations
• Experience of SaaS or platform technology solutions will be a distinct advantage
• You’ll have an ability to multi-task and handle competing deadlines in our fast-paced dynamic environment

• Competitive salary
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Freedom Pass work up to 4 weeks of the year from anywhere.
• FlexiBank you decide when to use your public holiday allocation.
• Hybrid Working approach varying with the nature of your role.
• Life cover; income protection and participation in the company pension scheme
• All employees are included in the company discretionary bonus scheme
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250
• Free access to LinkedIn learning and Microsoft ESI learning platform

Additional Information:

You must be eligible to work in the UK without restriction. Sponsorship is not available for this role.

Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’. Visit instanda.com/careers for more information