Audiology Technology Coordinator

Job Description:

Support Hearing Health Through Technology - Join our Mission to Enhance Audiology Services by applying your Technical and Interpersonal Skills in a Meaningful Role.

Essential functions

Technology:

• Provide operational support for audiology software and equipment, including managing and updating software systems, and ensuring secure and reliable network for a team of 25+ caregivers across 6 care sites.

• Coordinate support with multiple vendors and other support teams, educate the audiology team on updates, and communicate with equipment manufacturers for yearly calibration.

• Regularly inspect, maintain, order, track, and manage audiology equipment and supplies, ensuring technology is calibrated and functioning properly.

•  Collaborate with the audiology team to improve workflow and patient care, provide recommendations to management on technology upgrades, and lead the implementation of new technology initiatives

Administrative Duties:

• Perform routine office tasks, assist with employee scheduling, maintain records, schedule patients and prepare patient-specific forms.

• Authorize invoices, communicate with vendors, and schedule meetings.

• Update state database for hearing as required.

Clinical/Patient Support:

• Serve as the first point of contact for patients to address questions, resolve issues and assist with hearing aid maintenance and use.

• Assist audiologists during evaluations and communicate with hearing aid manufacturers for returns and repairs.

Skills

• Communication

• Process management

• Attention to detail

• Time management

• Accountability

• Dependability

Qualifications

• Demonstrated knowledge of basic computer hardware, preferred

• One year of work experience in a health-related field or early childhood development, preferred

• Strong written and oral communication

Physical Requirements:

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.