Operations Associate – Sales & Client Success Focus

Operations Associate – Sales & Client Success Focus

📍 Remote | 🕐 PST Overlap | 💼 2+ Years Experience | 🌐 Digital Services

Support sales. Streamline onboarding. Drive client success.

We’re looking for a sharp, proactive Operations Associate with experience in sales or account management, especially within website development services for U.S.-based clients. In this role, you’ll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.

🔍 What You’ll Do:

• Support sales operations through CRM management, pipeline tracking, and process documentation

• Coordinate client onboarding and ensure smooth handoffs between sales and delivery

• Assist in preparing quotes, proposals, and contracts for web development projects

• Provide operational support to the CEO—reports, task prioritization, and special projects

• Communicate across global teams to maintain timelines and expectations

• Propose workflow improvements that enhance client experience and operational efficiency

✅ What You Bring:

• 2+ years in operations, account management, or sales

• Direct experience in web development or digital services for U.S. clients

• Strong communication skills and the ability to interact with senior stakeholders

• Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion

• Self-starter mindset with comfort in fast-paced, remote environments

• Bonus: Experience in client success or bilingual communication

🌟 Why Join Us:

• 100% remote work with flexible hours and California-based leadership

• Make an immediate impact on client satisfaction and sales efficiency

• Join a globally distributed, high-performance team

• Be part of a growing company that values initiative and results