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Technical Delivery Lead

godirect Hartford, CT Full-time
$111,150
per year

Job Description

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Note - we will not consider candidates who will require sponsorship now or in the future

About the position 

We are seeking a Technical Delivery Lead (TDL) to drive the end-to-end execution of our consumer-facing web and mobile digital experiences. In this role, you will be accountable for the timely, high-quality delivery of new digital features and products across responsive web and native mobile platforms. You’ll help modernize how consumers interact with financial tools and services by leading cross-functional teams through the full delivery lifecycle. 

 

You’ll work in a fast-paced, agile environment alongside product managers, designers, architects, and engineers to deliver mobile-first, scalable, and secure experiences that put users at the center. This role sits within Engineering and is embedded in squads focused on customer engagement, onboarding, account access, and servicing journeys. 

 

Responsibilities 

  • Lead the technical delivery of web and mobile features from ideation through production. 

  • Maintain a thorough understanding of the current capabilities, features and roadmap.  

  • Translate product roadmaps into executable delivery plans with clear milestones and timelines. 

  • Facilitate agile ceremonies including backlog refinement, sprint planning, and technical standups. 

  • Ensure cross-platform consistency, performance, and scalability across iOS, Android, and web. 

  • Partner with engineering leads, product managers, architects, QA, and DevOps to align on scope, design, and implementation. 

  • Coordinate workstreams across mobile (iOS/Android) and web (React) platforms, ensuring seamless integration with shared services and APIs. 

  • Ensure compliance with financial regulations, privacy standards, and accessibility guidelines (e.g., WCAG, ADA). 

  • Monitor delivery metrics such as cycle time, deployment frequency, and incident rates to identify risks and drive improvements. 

  • Manage technical dependencies, release readiness, and risk mitigation across squads and partner teams. 

  • Lead retrospectives and release reviews to drive continuous improvement in delivery practices. 

  • Serve as the primary delivery contact for business, operations, and technology stakeholders. 

  • Provide clear, timely updates on initiative status, risks, and key decisions across multiple channels. 

  • Translate complex technical details into clear, actionable insights for non-technical audiences. 

  • Foster a culture of innovation and continuous improvement by staying current with emerging technologies and industry best practices. 

  • Act as a liaison between different departments to ensure cohesive and aligned project execution.  

 

Requirements 

  • 5+ years of experience in technical delivery, engineering management, or digital product development. 

  • Proven track record of delivering complex digital products across web and mobile platforms. 

  • Strong understanding of agile methodologies, CI/CD practices, and modern software development lifecycles. 

  • Experience working with cross-functional teams in a regulated industry (e.g., finance, healthcare) is a plus. 

  • Excellent communication, organizational, and leadership skills.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$111,150.00 - $165,110.00 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

Company Information

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