Senior Director, Strategic Accounts - West
Job Description
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
We are seeking a dynamic Director, Strategic Accounts (Western US) to lead the growth and management of strategic partnerships within major health systems, with a focus on NICU and pediatric departments. This director level role is responsible for driving enterprise-wide genomic testing adoption, leading a high-performing team, and supporting EMR integration strategies to improve clinical outcomes and operational efficiency.
This is a high-impact position ideal for a strategic thinker, relationship builder, and team leader who thrives at the intersection of healthcare innovation and commercial execution.
Job Responsibilities
Leadership & Team Development
- Lead, mentor, and develop a team of Strategic Account Directors and Managers.
- Foster a high-performance culture focused on collaboration, accountability, and strategic execution.
- Set team goals, provide coaching, and support talent development across the organization.
Strategic Account Management
- Own the strategic direction for enterprise health system accounts.
- Develop and execute customized growth strategies in alignment with client priorities and market trends.
- Drive revenue growth by identifying and securing expansion opportunities across departments.
Executive Relationship Management
- Cultivate and manage relationships with C-suite executives, clinical leaders, and department heads.
- Act as a trusted advisor, facilitating strategic conversations to align client goals with genomic solutions.
Cross-Functional Collaboration
- Partner with internal stakeholders (sales, marketing, clinical, product, medical affairs and IT) to ensure solution alignment.
- Communicate customer insights to influence product development and service enhancements.
EMR Integration & Clinical Implementation
- Work closely with hospital IT teams and physician stakeholders to support successful EMR integration of genomic testing.
- Guide health systems in adopting NICU rapid and ultraRapid genome testing workflows into clinical care.
Market Intelligence & Thought Leadership
- Stay ahead of healthcare industry trends, competitive activity, and regulatory changes.
- Represent the company at industry conferences, roundtables, and client engagements as a subject matter expert.
Performance & Compliance Oversight
- Monitor account performance and provide strategic reporting to senior leadership.
- Ensure all activities adhere to compliance standards and health system policies.
People Manager
- Yes
Education, Experience, and Skills
- Bachelor’s degree required; Master’s or MBA a plus.
- 7+ years of experience in strategic account management, enterprise sales, or business development in healthcare, and genomics.
- Demonstrated success engaging with C-level stakeholders in large health systems.
- Strong understanding of EMR systems (e.g., Epic, Cerner), clinical workflows, and hospital operations.
- Exceptional leadership, communication, and strategic thinking skills.
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
Company Information
Location: Anywhere
Type: Remote