Sr. Manager, Regional Forecasting

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Overview:

We are seeking a sharp, strategic, and highly analytical Senior Manager of Operations Forecasting to lead forecasting across our regions for demand and supply planning. This role sits at the center of execution and strategy, shaping the models that drive critical business decisions and ensuring we deliver on customer expectations with precision and efficiency.
 

You will own our forecasting engine—turning data into foresight and plans into action. You’ll partner across Network Operations, Production, Finance, Product, Clinical Operations, Recruiting, Credentialing and Onboarding to forecast demand, model capacity, and drive resourcing decisions with recommendations to senior leadership. If you are equal parts systems thinker and detail-obsessed doer, we want to hear from you.

Roles & Responsibilities:

• Lead our regional forecasting strategy by building, refining, and owning regional operational forecasts across demand and supply for our In-home and virtual provider visits

• Evaluate existing data sources and reports to enhance current forecasting analyses and models, identifying opportunities for increased efficiency and accuracy.

• Transform data into actionable strategies by analyzing historical trends, real-time indicators, and market dynamics to generate clear insights and scenario-based models that inform and optimize forecasts

• Develop and implement forecasting tools, dashboards, and automation strategies.

• Drive Operational Excellence by converting forecast outputs into effective workforce plans for both 1099 and W2 providers, maximizing performance and minimizing costs.

• Prepare and deliver regular, impactful reports and present strategic updates to executive leadership, utilizing clear narratives and data-driven recommendations.

• Proactively identify potential risks, emerging opportunities, and various scenarios; effectively communicate forecast deviations and propose comprehensive mitigation strategies.

• Foster strong collaboration with Finance on cross-functional planning initiatives to guarantee that forecasts are fully aligned with overarching business objectives and planning timelines.

• Perform thorough root cause analyses with a focus on identifying solutions when actual results deviate from expectations, and disseminate findings along with recommended corrective actions to enhance overall business performance.

Basic Qualifications:

• Bachelor’s degree in a quantitative field (e.g., Engineering, Business, Economics, Analytics)

• 7 or more years of experience in forecasting, operations strategy, or analytics roles in high-growth environments

• Strong analytical and modeling skills in tools such as Excel, SQL, etc. as well as command of forecasting methods and scenario planning

• Experience working with cross-functional stakeholders and maintaining excellent relations with operations and product teams at all levels

• Excellent verbal and written communication skills—able to translate complex data into actionable insights

• Occasional travel is required for meetings

Preferred Qualifications:

• Advanced degree such as MBA preferred

• Systems thinker with a builder mindset—you thrive on solving complex, cross-functional problems

• Adaptable, entrepreneurial, and comfortable in high-growth, fast-changing environments

• Results oriented individual with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.