Visual Merchandising Field Manager

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

We're looking for a creative, hands-on Visual Merchandising Field Manager to bring our brand to life across retail locations. You'll be responsible for executing visual standards, implementing monthly styling direction, and managing signage from creation to in-store delivery. This role bridges creative vision with operational execution to ensure a consistent and inspiring customer experience.

This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.  

This position will report into the Visual Merchandising Manager.

• Field Execution & Brand Compliance
• Visit and audit Utah retail locations regularly to ensure visual merchandising standards and brand guidelines are met.
• Provide in-person training, feedback, and support to store teams on styling, signage placement, and floor presentation.
• Act as the liaison between stores and the central creative/visual team.
• Support seasonal floorsets with visual team.
• Assist in creation and distribution of visual direction.
• Promotional & Visual Execution:
• Coordinate the creation, production, and distribution of in-store promotional signage.
• Work directly with print vendors to manage signage and window vinyl timelines, budget and delivery logistics.
• Implement monthly styling direction and seasonal floor set updates in collaboration with the visual teams.
• Project Management & Communication:
• Own and manage all Wrike project tickets related to visual merchandising and creative requests. This will include project tickets, kick off meetings and final approval.
• Oversee the creation and distribution of the weekly visual newsletter, ensuring consistent updates, direction, and execution guidelines for all stores.
• Partner cross-functionally with marketing, operations, pricing and creative teams to ensure alignment on campaigns and initiatives.

• 3-5 years of visual merchandising experience in a multi-store or field-based role.
• Strong creative eye with solid project management skills.
• Experience with Wrike, Adobe In Design or similar tools a plus.
• Comfortable with travel and working independently.
• Strong communication skills with multiple cross functional partners.
• Proactive in recognizing issues and implementing alternative strategies.
• Quick to adapt, staying flexible in ever-evolving retail and team settings

• PTO  
• Medical/Dental/Vision and a variety of supplemental policies available  
• Company 401K match 
• Company Health Spending Account (HSA) match 
• Company provides group life insurance at no cost  

• Paid Holidays  
• Birthday off with pay! 
• Pet Insurance 
• Generous employee discounts

• Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: 
• 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! 
• 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. 
• 👩🏽‍💻Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. 
• ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. 

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].