Product Enablement Manager

We’re looking for a strategic and execution-focused Product Enablement Manager to lead our efforts in educating technical users — both customers and partners — on how to successfully use and adopt the Cato platform. This role sits at the intersection of product, education, and customer success, and plays a key part in ensuring that our users get the most value out of our solutions. 

You will own the Product Enablement end-to-end: from self-paced eLearning courses and live webinars to interactive hands-on labs and a growing certification program. You will lead a small team of content creators and work closely with product managers, Support Engineers, and partner teams to deliver scalable, engaging, and technically deep learning experiences. 

Key Responsibilities 

• Define and drive the enablement strategy for technical users (customers and partners), aligned with product roadmap and adoption goals. 

• Manage and scale a portfolio of enablement formats, including: 

• Online self-paced courses (eLearning) 

• Live and recorded webinars 

• Hands-on lab environments 

• Technical certification program 

• Lead the certification program, including curriculum development, exam design, platform/vendor management, and maintenance. 

• Collaborate cross-functionally with Product, Engineering, Marketing, Customer Success, Support, and Partner teams to ensure content accuracy and impact. 

• Manage a team of instructional designers, content developers, or contractors as needed. 

• Use data and feedback to continuously improve course quality, learner engagement, and certification relevance. 

• Champion the voice of the technical user, ensuring enablement content meets real-world needs in both depth and usability. 

Qualifications 

• 5+ years of experience in product enablement, technical training, or technical content development in cybersecurity, networking, or SaaS. 

• Strong understanding of technical personas (e.g., network engineers, security architects, IT administrators). 

• Demonstrated experience developing and scaling eLearning programs and certification paths. 

• Experience with learning platforms (LMS/LXP), lab platforms, and webinar tools. 

• Excellent project management and content strategy skills. 

• Ability to manage stakeholders across technical and customer-facing teams. 

• Ability to manage a global team in different geo locations. 

• Passion for translating complex technical concepts into accessible, engaging learning.