Director UX Design

Director, UX Design

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview
The Director User Experience (UX) Design will play a key role in developing and implementing the vision, strategy and team needed to serve our customers digitally. They will lead the design exploration and innovation of our digital applications and websites, direct and mentor a team of UX designers, champion our user-centered design process, and build strong relationships with internal team members including Research, Brand, Product, Custom Communications, and Development.

This role will require familiarity and understanding of research, design, and development processes including user testing, building prototypes, and sprint-based design.

What you will do

• Directs and develops the strategy behind user experience efforts translates strategy into user experience objectives. Communicates designs and objectives with UI leadership team.

• Provides oversight in the development of user experience framework(s) that define the product value proposition to support product and services roadmap investments.

• Collaborates with Product Mangers and other cross-functional leaders to define, prioritize and implement strategic user experience design needs. Confidently presents recommendations to top levels of management to influence adoption of best-in-class digital designs.

• Manages Safelite's design system documentation and component library. Ensures document is updated as needed and is accessible to Safelite associates.

• Partners with Traffic Supervisor to manage project intake and assign workload to the team.

• Manage, lead, and mentor UX Design team members. Ensure routine responsibilities are performed and priorities are aligned with business goals.

What you will need

• Bachelor's Degree Human Factors, UX Design, Communication Design or related field preferred

• 10+ years Related experience

• User Experience or user interface design for digital products, or related work experience required

• Experience managing UX Design team required

• Exceptional communication and interpersonal skills including ability to present, interact with and influence all levels of management, internally and externally (High proficiency)

• Strong knowledge of user-centered design methodologies and best practices, including usability testing and user journey mapping (High proficiency)

• Familiar with platforms such as Webflow, Lookback, Maze, Wrike (Low proficiency)

• Strong experience using Figma, Miro, Adobe applications (High proficiency)

• Ability to work effectively in an Agile environment, including the ability to adapt quickly and effectively to changing requirements (High proficiency)

• Proficient in Microsoft products such as Word, Excel, PowerPoint, etc (Medium proficiency)

What You Will Get

• Competitive weekly pay and bonus opportunities.

• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

• Up to $5,250 in tuition reimbursement per year.

• View all our health, wealth and life offerings at www.safelitebenefits.com.

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Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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