Supervisor, Deposit & Loan Operations - Hybrid

In this role, you will manage the daily workflow of member applications by utilizing appropriate fulfillment software and systems, including CLOS and Mantl. Ensure efficient and accurate processing of applicable financial transactions ensure adherence to established policies and procedures.

Responsibilities

• Ensure daily tasks relating to funding and new member applications are completed promptly and accurately, following credit union policies, procedures, and compliance requirements.
• Prepare and analyze reports on transaction volumes, processing times, and team performance identifying trends and areas for improvement.
• Develop and update department procedures and conduct quality assurance audits to ensure compliance.
• Stay updated on industry trends and best practices and lead initiatives to adopt new technologies and streamline operations.
• Build relationships with internal customers to improve service, communication, and resolve member inquiries and escalations.
• Implement process improvements to enhance efficiency and accuracy in funding and application processing.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions.

• High School or Equivalent - Minimum
• Bachlors Degree - Finance or related - Preferred

• 2 years - Consumer or Home Equity loan Closing, Processing, Underwriting or Related - Minimum
• 1 year - People Management - Preferred

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$61,700‏‏‎ ‎-‏‏‎ ‎$94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.