Director, Internal Communications

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Director, Internal Communications, you will be trusted to lead our global internal communications strategy. This role is pivotal in aligning our associates with Alcon’s mission, vision, and values while driving engagement strengthening culture, and supporting business growth at Fort Worth, TX. In this role, a typical day will include:

• Develop and execute a comprehensive internal communications strategy that connects associates to Alcon’s purpose and strategic priorities.

• Champion storytelling that brings our culture, values, and behaviors to life. Design campaigns that inspire, inform, and engage our global workforce.

• Collaborate closely with HR, Legal, and Executive Leadership to support change management, compliance, and risk communications.

• Guide and support senior leaders in crafting impactful messaging and communication strategies that resonate across the organization.

• Lead internal communications for key enterprise efforts, including end-to-end process transformation, D&I, culture initiatives, innovation milestones, and crisis response.

• Oversee the development and optimization of internal communication channels and tools in partnership with Digital & Data Analytics and Brand Communications.

• Exceptional writing and editing especially in crafting executive messaging, internal campaigns, and communications around organizational change.

• Establish and maintain internal communication guidelines, policies, and performance metrics to ensure consistency and effectiveness.

• Serve as a key leader in internal crisis communication planning and execution, ensuring timely and transparent communication across all levels.

• Familiarity with platforms such as intranets, Poppulo, Staffbase, Microsoft Teams, Viva Engage, video tools, and survey platforms.

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +18 yrs; Assoc.+14 yrs; M.S.+7 yrs; PhD+6 yrs)

• The ability to fluently read, write, understand, and communicate in English.

• 10 Years of Relevant Experience

Preferred Qualifications:

• Experience working in mid-to-large organizations or matrixed/global environment

• Experience in tech, healthcare, finance, or other regulated industries.

• Experience working with distributed or remote workforces.

• Knowledge of employee experience platforms or employee engagement best practices.

• 10+ years of progressive experience in internal communications or corporate communications.

• At least 3–5 years in a leadership or management role.

• Proven experience in strategic planning, employee engagement, change communications, and executive messaging.

HOW YOU CAN THRIVE AT ALCON:

• Benefit from working in a highly collaborative and diverse environment where your leadership is valued.

• Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more!

• Join Alcon’s mission to provide top-tier, innovative products and solutions that enhance sight, enhance lives, & help others "See Brilliantly!"

• Travel: Up to 10%

• Relocation Assistance: Yes

• Sponsorship: No

#LI-DNI

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.